Help

Support

We typically respond within two business days.

Contact support

Email support@animaticmaven.com. Include your device type, app version, and a brief description of what happened. Do not email passwords or sensitive media.

Subscriptions and billing

Manage or cancel an iOS subscription in Settings > your name > Subscriptions. On Android, open Google Play > profile > Payments & subscriptions > Subscriptions. Purchases are tied to the store account used at checkout. If Pro access does not appear, use the app's restore-purchases option while signed into that same store account.

Media and transformations

If an upload is interrupted, keep the app open and retry on a stable connection. Generated transformations remain attached to their series until you replace or delete them. Confirm that a video has finished processing before sharing it.

Account or data deletion

You can delete media and projects from within the app. For account deletion or a privacy request, email privacy@animaticmaven.com from the address associated with your account.

Policies

Read the Privacy Policy and Terms of Use.